While the timeframe for a public adjuster to initiate and establish communication with an insurance company can vary, there are general expectations you can consider. Typically, a public adjuster should be able to make contact and start the negotiation process with the insurance company fairly quickly after being hired, usually within a week or two. The role of a public adjuster is to advocate on your behalf, and part of their responsibility is to maintain regular communication with both you and the insurer.
There are several factors that could influence the speed of communications, including the complexity of your claim, the adjuster’s workload, or even the responsiveness of the insurance company. However, six weeks with almost no communication is longer than expected in most situations.
It may be beneficial for you to follow up directly with your public adjuster to understand any potential issues or delays. Ask them to provide a status update and clarify the steps they are taking to advance your claim. If you’re not satisfied with their responses or if they continue to be uncommunicative, you might consider exploring other options, such as filing a complaint with the appropriate regulatory authority or seeking the assistance of another professional. It’s essential to ensure that you have someone effectively advocating for your interests in the claims process.
