I’ve had a frustrating experience with Cigna’s customer service. It’s hard to say if it’s due to their outsourcing practices, but I’ve never faced so many problems with a company since I started using them as my insurance provider. Since Saturday, I’ve made seven calls to customer service, and it feels like they aren’t even hearing me. Overall, it’s been a disappointing experience.
Cigna has the worst customer service of any company I have ever used
I’m really sorry to hear about your experience with Cigna. It’s frustrating when you feel like your concerns aren’t being heard, especially when it comes to something as important as health insurance. Have you considered reaching out through their social media channels or filing a formal complaint? Sometimes those avenues can yield quicker responses. I hope you find a resolution soon!