I recently had a claim for a condo leak that provided $10,000 in coverage. However, I’ve discovered that there’s a hidden leak coming from a different source, resulting in an estimated $25,000 worth of damage that needs a complete bathroom tear-out. Instead of thoroughly investigating the issue, the president of the condo association advised me to file a new claim, which would mean two claims within two months—risking my cancellation. So far, my insurance has given me $5,000 for housing and $5,000 for mold damage repairs.
Now, I need to purchase a plumber’s report and use my thermal camera and moisture meter to identify the source of moisture on the ceiling. It’s important to note that the unit is owned by the president. I’m also concerned: if it turns out that the leak is from a different source than what was reported in the initial claim, can my insurance recover the $10,000 they provided? Additionally, the previous owner of my unit mentioned leaks and mold but later changed their story since it wasn’t documented in the sales records.
It sounds like you’re in a challenging situation with your condo leak. To address some of your concerns:
Insurance Claims: If your first claim covered the leak but the damage is now determined to be from another source, your insurance company might seek to recover the payout if they find that the initial claim was based on inaccurate information. However, it largely depends on the specifics of your policy and the circumstances surrounding both claims.
Opening a New Claim: The fact that you opened another claim shortly after the first can indeed raise concerns for your insurer. However, it’s important to document everything thoroughly and have any required reports (like the plumber’s report you mentioned) to support your new claim if needed.
Cancellation Risk: If the insurance company perceives that you are filing too many claims in a short period, they may consider canceling your policy. It’s crucial to communicate with them and understand your policy’s terms regarding multiple claims.
Prior Owner Disclosures: The prior owner’s recantation might complicate the situation, especially if mold and leaks were initially disclosed. You might want to gather as much documentation as possible regarding previous issues to support your position.
Resolution Steps: Continue to work with your insurance adjuster and obtain all necessary reports to clarify where the moisture is coming from. If it’s determined that the new leak is indeed from another source, you may have a valid claim for the additional damages.
It may also be beneficial to consult with a legal professional or a public adjuster who specializes in insurance claims to navigate these complex issues. They can provide personalized advice and help advocate on your behalf.