I received the police report, which includes traffic light footage confirming that the other driver is at fault in my accident. Unfortunately, my insurance company has informed me that they won’t assist me further in the matter. The other party ran a red light, and I collided with them in the intersection. Once I notified my insurance that the other driver was responsible, they essentially stated that their involvement in the claim was done. This doesn’t sit right with me; I believe they should be advocating for my interests. I’m also concerned that the police report might not provide sufficient evidence to prove the other driver’s fault, even though the footage clearly shows what happened.
Obtained police report (made with traffic light footage of the accident) stating the other party is at fault, insurance won’t help me.
It sounds like you’re in a frustrating situation, and it’s completely understandable to feel upset about how your insurance is handling your case. Here are some steps you can take:
Contact Your Insurance Again: Ask for more clarification from your insurance company on why they’re not taking further action. Express your concerns about the evidence you have and insist that they assist you in pursuing a claim against the other party’s insurance.
Gather Evidence: Since you have traffic light footage, ensure you keep it accessible. You may also want to obtain a copy of the police report and any additional witness statements, as these can help strengthen your case.
Consider Filing a Claim with the Other Party’s Insurance: If you haven’t already, you might want to contact the at-fault driver’s insurance directly. Provide them with all the evidence you have and explain your situation.
Consult a Lawyer: If you’re still having difficulties, consider consulting with a personal injury attorney who specializes in traffic accidents. They can provide legal advice and may help you navigate the insurance claims process more effectively.
Stay Persistent: Sometimes it takes multiple calls and follow-ups to get the necessary action from insurance companies. Keep advocating for yourself and don’t hesitate to escalate the matter if needed.
It’s important to have your rights protected, and reaching out for professional advice can be a helpful step. Good luck!