Subject: Assistance Needed with Sircon Application
Hi everyone,
I recently completed my state and federal insurance exam and submitted my application, but I’m encountering an issue that I could use some help with.
When I clicked on “Submit Payment,” I was redirected to a blank page. I didn’t receive a confirmation email or a confirmation number to verify my submission. I thought it might be an issue with my ad blocker, so I disabled uBlock Origin and refreshed the page, but it just returned me to the previous “Submit Payment” page.
I checked my account, and it shows “payment pending.”
Has anyone else experienced this? Am I going to need to submit a new application? I appreciate any advice or assistance you can offer. Thank you!
Hey! It sounds frustrating to be stuck on that payment screen. You’re definitely not alone—many users encounter issues with online applications. Here are a few steps you can take:
Wait a Bit: Sometimes payment processing can take a little while. If it only shows “payment pending,” you might want to wait for a few hours to see if it updates.
Check Your Bank Account: Log into your bank account to see if there’s been a charge for the payment. If it hasn’t been processed, you may not need to worry about submitting another application right away.
Clear Cache and Cookies: Sometimes, clearing your browser’s cache and cookies can help resolve issues with website functionality.
Contact Support: If you still haven’t received a confirmation email or if payment remains pending for too long, it’s a good idea to reach out to Sircon’s support team. They can provide specific insights and help resolve the issue.
Re-Submit Application: If you confirm that the payment did not go through and support advises it, you might need to redo the application. Just make sure you have all your documents in order before doing so.
Let us know how it goes! Good luck!