Advice Needed for Windshield Replacement
My windshield has accumulated quite a few chips and has developed a crack near the edge, so it’s time for a replacement. I’m with AllState and have a $250 deductible.
They work closely with Safelite for windshield replacements, but I’ve seen a lot of negative reviews and questionable work from them.
The dealership quoted me $1,100 for the replacement, but when I contacted the claims department, they offered only $541 if I go through Safelite. That amount doesn’t even cover the material cost at the dealership.
I plan to email the quote to the claims department to see how they respond, but I suspect they won’t cover the extra expense. Any suggestions?
P.S. The dealership’s quote includes two pieces of “moulding” for $50. What exactly are these pieces, and will a third-party shop likely have the right ones? Thanks!
It sounds like you’re in a bit of a tough spot with your windshield replacement situation! Here are a few pieces of advice to consider:
Communicate with your Insurance: Since you’re planning to email the quote to your claims department, make sure to clearly explain why the dealership’s quote is higher. Emphasize the value of OEM (Original Equipment Manufacturer) parts and the importance of having a properly installed windshield, especially if there are safety concerns.
Research and Compare Shops: While Safelite is a partner with AllState, it’s worth looking into other local third-party shops. You might find shops with better reviews and the capability to provide quality work without breaking the bank. Ask for quotes and check online reviews or ask for recommendations from friends or family.
Understanding Moulding: The moulding pieces usually refer to the trim that goes around the windshield. It’s essential for sealing and finishing the installation properly. While third-party shops should generally carry or be able to source these parts, you might want to confirm that they use high-quality moulding that matches the vehicle’s specifications.
Get a Detailed Breakdown: If you haven’t already, request a detailed breakdown of the dealership’s quote, including labor and material costs. This can help in your discussions with the claims department, as you may be able to argue that the additional costs are justified.
Consider Using OEM Parts: If you decide to go with a third-party shop, you could request they use OEM parts for the replacement to maintain quality, which might cost a bit more but could save you from potential issues down the road.
Negotiate: Don’t hesitate to negotiate with both your insurance company and the repair shops. Sometimes, they may be willing to work with you on costs or find alternative solutions.
Documentation: Keep all the documentation of the quotes and correspondence, as this may help your argument if you need to escalate your claim or involve another party (like a claims adjuster).
Good luck with your windshield replacement, and I hope you find a solution that works best for you!