Was it an animal encounter or something else?
Recently, I discovered two dents and a significant paint scratch on my car and I’m puzzled about how it happened. I filed a claim, mentioning that it could be due to an animal hitting my vehicle. An adjuster is scheduled to come out and assess the damage, but I feel like they’re already skeptical of my story since I had to do a recorded interview. Do you think an animal could have caused this, or might it be something else? I could use some advice on dealing with the adjuster process. Any tips would be appreciated!
It’s definitely possible that an animal could have caused the dents and scratch on your car, especially if you live in an area where wildlife is common. Animals can sometimes run into vehicles or cause damage while trying to cross the road. That being said, it could also be from a different source, like another vehicle or even something like a shopping cart.
As for the adjuster process, here are some tips to help you:
Document Everything: Take clear photos of the damage from different angles. This will help support your case and provide evidence for the adjuster.
Be Honest: Stick to the truth about what you think happened. If you’re unsure, it’s okay to say so. Adjusters appreciate honesty.
Provide Details: If you think it was an animal, try to provide any additional information that could support your claim, such as recent sightings of animals in your area.
Record Keeping: Keep a record of all communications with the insurance company and the adjuster, including dates, times, and what was discussed.
Know Your Policy: Familiarize yourself with your insurance policy, particularly the sections related to animal damage and claims.
Stay Calm: Adjusters are trained to assess damage and investigate claims. Stay calm and cooperative during their inspection and any follow-up discussions.
Hopefully, this helps clarify the situation and leads to a positive outcome for your claim! Good luck!