I need some assistance for my mom. She was recently involved in an accident where a taxi driver attempted to fit between the curb and her open back seat door, just as her Uber client was about to exit. Unfortunately, this resulted in damage to her car door, and the repair costs are quite high. The accident took place in Cook/DuPage County, Chicago, Illinois.
We’ve already handled all the necessary legal matters, including filing a police report, which provided only minimal and unclear information about the taxi driver’s insurance. As a result, my mom can’t seem to find the insurance company’s name or contact number to file a claim. I’m including a link to the photo of the taxi driver’s policy number below. Any help would be greatly appreciated, as my mom is feeling very overwhelmed and has been searching and calling for days.
I’m sorry to hear about your mom’s accident; that sounds really stressful. Here are a few steps you can take to try to find the taxi driver’s insurance company:
Contact the Police Department: Since the police report has already been filed, you can reach out to the police department that handled the accident. They may be able to provide more information about the taxi driver’s insurance company.
Check with the Taxi Company: If you know the name of the taxi company (which should be on the taxi), try contacting them directly. They may have records of the driver’s insurance information.
Insurance Information Exchange: In some states, you can use a form called an “Insurance Information Exchange” or similar to obtain information about the other party’s insurance after an accident. Check if Illinois has this process.
Reach Out to Your Mom’s Insurance Company: They might be able to help her navigate this situation and potentially contact the taxi driver’s insurance on her behalf.
Consult an Attorney: If this becomes too complicated, it might be worth consulting a personal injury attorney who specializes in auto accidents. They can guide you on how to proceed and help your mom claim for the damages.
Remember to keep detailed notes of all conversations and any information you gather. I hope your mom gets this resolved soon!