Progressive Insurance Snapshot Experience
How sensitive is the Snapshot? I barely tapped the brakes, and it registered as hard braking. I’m confused. Also, why did it register 0.2% phone usage? What does that even indicate? I haven’t used my phone at all.
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It sounds like you’re having some frustration with the Progressive Insurance Snapshot program! The sensitivity of the device can vary, and it might be picking up very light braking as “hard braking,” especially if the deceleration is sudden. Sometimes even gentle pressure on the brakes can trigger the sensor if it thinks there’s a significant reduction in speed.
As for the phone usage reading, that can sometimes be a bit tricky. The device may be picking up signals that suggest phone usage, like movement or other factors that could indicate distraction, even if you didn’t actively use it. It’s also possible for ambient noise or Bluetooth connections to affect that reading.
If you continue to see discrepancies or if it’s affecting your driving score, it might be worth reaching out to Progressive’s customer support for clarification or assistance. They could help you better understand how the device works and possibly adjust any issues you’re experiencing.