Delta Dental Experience
I’ve encountered this issue twice now: I receive my Explanation of Benefits (EOB) in the mail, which states that I owe several hundred dollars. However, when I check with my dentist’s office, they confirm that my insurance has covered everything and I don’t owe anything beyond what I paid on the day of my appointment.
If the office isn’t billing me for anything additional, does that mean everything is okay? Is my dentist just effective at working with Delta Dental?
It sounds like you’re experiencing some discrepancies between your Explanation of Benefits (EOB) from Delta Dental and the actual billing from your dentist. If your dentist has confirmed that your insurance has covered everything and there are no additional charges, then you should be in good shape.
It’s possible that your dentist has a good agreement with Delta Dental that allows them to effectively negotiate rates, which could explain why you aren’t seeing any additional charges beyond what you paid at the time of your visit.
To put your mind at ease, it might be a good idea to contact Delta Dental directly to clarify the EOB and ensure everything is correct on their end. It’s always best to double-check, especially if this has happened more than once. Good communication between your dentist’s office and your insurer is key to resolving these kinds of issues.