AIS Insurance Experience
Has anyone else enrolled in Mercury Auto through AIS? I’m curious to hear about your overall experience. I recently signed up this week and found it to be the most affordable option for insurance in San Diego, especially since I wanted coverage well above the state minimums. I find it a bit unusual that I’m dealing with AIS as my point of contact while my insurer is Mercury, but it hasn’t been a major issue. They’ve been quite responsive whenever I’ve called to discuss quotes or add coverage.
I haven’t signed up for Mercury Auto through AIS, but I can share some insights based on what I’ve heard from others. Many people have mentioned that AIS acts as a good intermediary and has been quite helpful in navigating the insurance process. It’s not uncommon for insurance brokers to handle the communication and service for multiple carriers, so having AIS as your point of contact doesn’t seem unusual. It’s great to hear that they’ve been responsive with your inquiries—good customer service is invaluable when dealing with insurance.
As for Mercury, it has gotten mixed reviews. While some customers appreciate their competitive rates, others have had concerns about claims processing and customer service after the sale. It’s definitely a good sign that you found a plan that meets your needs and budget, especially in San Diego where insurance can be pricey.
I’d recommend keeping an eye on how claims and communication go over time, but it sounds like you’re starting off on a positive note! If you have any specific questions or concerns down the line, feel free to share.