Need Help with Insurance After Car Door Damage
I’m seeking advice regarding an incident that occurred in a parking lot. I was walking to my car when I opened my door, and the vehicle next to me—a work truck with a large bed—began moving. I yelled for them to stop, but they didn’t hear me in time. I quickly jumped into my car, but unfortunately, the overhanging bed of the truck ended up crushing my door. Now, the company is disputing my insurance claim despite the damage caused. What steps should I take next? Any guidance would be greatly appreciated!
I’m sorry to hear about the situation you’re dealing with. It sounds frustrating, especially since it was an unexpected accident. Here are some steps you can take:
Document Everything: Gather as much evidence as possible. Take photos of the damage to your door, the work truck, and the surrounding area. If there are any witnesses who saw what happened, ask for their contact information.
File a Claim: If you haven’t already, make sure you’ve filed a claim with your own insurance company. They may be able to assist you in dealing with the other party’s insurance.
Contact the Other Party’s Insurance: If you already have a claim number with the other party’s insurance, reach out to them as well. Present your evidence and explain your side of the story clearly.
Review Your Insurance Policy: Check your policy to see what it covers. You may have collision coverage that can help with the damages.
Get Legal Advice: If the insurance company continues to dispute your claim, you may want to consult with a lawyer who specializes in auto accidents. They can help you understand your rights and the best course of action.
File a Complaint: If you believe the other party’s insurance company is acting unfairly, consider filing a complaint with your state’s insurance commissioner.
Stay persistent and keep communication open with the insurance companies involved. Good luck, and I hope you get this resolved soon!