Delta Dental
I’ve experienced this twice now: I receive my EOB in the mail, and it shows that I owe several hundred dollars, which causes me to panic. However, when I check with my dentist’s office, they confirm that my insurance has covered everything, and I only owe the payment I made at my visit.
If the office isn’t billing me for anything additional, does that mean I’m in the clear? Is my dentist just really skilled at dealing with Delta Dental?
It sounds like you’re experiencing some confusion with your Explanation of Benefits (EOB) from Delta Dental. If your dentist’s office confirms that your insurance has covered the total amount for the services rendered and that you only owe what you paid on the day of your visit, then you shouldn’t have to worry about the amount stated on the EOB.
It’s possible that your dentist’s office is effective in managing and negotiating claims with Delta Dental, which might explain why there are discrepancies on your EOB. However, it’s always a good idea to contact Delta Dental directly to clarify why your EOB shows you owe money, just to ensure there are no pending issues or misunderstandings. Keeping open communication with both your dentist and the insurance company will help clear things up and give you peace of mind!