Confusion Over Renewal Date
I’m classified as high risk, which is why I chose First Acceptance for my insurance—it fits within my budget. I was holding off for three more months, waiting for an accident to drop off my record so I could switch to a better policy. My renewal is scheduled for March 11th, and I planned to make the payment tomorrow.
However, when I opened the envelope, it stated the payment due date is actually February 25th. Typically, I understand that payments are required by the first of the month, with an extension until the 11th before cancellation kicks in. So, I was surprised to see that if I don’t pay by February 25th, the policy will be canceled on that date. Is that even allowed? The notice clearly indicates that my renewal starts on March 11, and my current insurance card shows coverage until that date.
It sounds like you’re dealing with a frustrating situation regarding your insurance renewal. Insurance companies can have specific policies about payment deadlines, and it’s important to clarify what is in your contract.
Since the notice you received indicates a due date of 2/25 for the renewal payment, you should definitely reach out to First Acceptance directly to explain your situation. Make sure to reference your existing policy and any documentation you have that states your coverage is valid through 3/11.
It’s possible that there was a miscommunication or error in the processing of your renewal. Express your concerns clearly and see if they can offer a solution or clarify their policies. Remember to document all communications for your records. Good luck!