Subject: Question About Contractor Insurance Claim
Hello! We recently hired a contractor to install new doors and windows, but they used tile grout instead of stucco or plaster to finish the edges. The result is very uneven, with some windows and doors protruding up to 2 inches beyond the walls. We’ve had several painters and stucco companies assess the work, and several have refused to take it on. Each one has indicated that the job was poorly done, and before we can proceed with painting or stucco work, significant repairs are needed. Is this something we can submit as a claim to the contractor’s liability insurance? Thank you!
Hi! I’m sorry to hear about the issues you’re facing with your contractor’s work. It sounds frustrating. Regarding your question about contractor liability insurance, it may be possible to submit a claim, but here are a few steps to consider:
Document Everything: Take detailed photos of the work, note the areas that are problematic, and keep all correspondence with the contractor and other professionals you consulted.
Review Your Contract: Check the contract you have with the contractor to see what was agreed upon regarding the work quality and standards.
Get Expert Opinions: Since you’ve already consulted with painters and stucco companies, ensure you have written estimates or reports stating that the work was not done correctly. This documentation can support your claim.
Contact the Contractor: Before going through insurance, reach out to the contractor to discuss your concerns. They might be willing to rectify the situation without the need for a claim.
Contact Their Insurance: If the contractor is unresponsive or unwilling to help, you may want to contact their liability insurance provider. Present your documentation and explain the situation; they may guide you on the claims process.
Consider Legal Advice: If you’re not finding a resolution, it might be worthwhile to consult with a lawyer who specializes in construction or consumer rights for further steps.
Hope this helps, and good luck getting everything sorted out!