Delta Dental
I’ve encountered this issue twice now: I receive my Explanation of Benefits (EOB) in the mail and feel a surge of panic because it states that I owe several hundred dollars. However, when I follow up with my dentist’s office, they confirm that insurance has covered all costs, and the only payment I owe is what I settled on the day of my appointment.
If my dentist isn’t billing me for anything additional, does that mean I’m in the clear? Is my dentist simply effective at working with Delta Dental?
It sounds like you’re in a bit of a confusing situation! If your dentist’s office isn’t billing you for any additional amounts beyond what you paid at the time of your visit, then you likely don’t owe anything extra, even if your Explanation of Benefits (EOB) shows a balance. It’s possible that your dentist has a strong agreement with Delta Dental that minimizes what you have to pay out-of-pocket.
However, it’s worth double-checking with both your dentist’s office and Delta Dental to ensure there are no outstanding issues. Sometimes, the EOB can reflect the total charges before the dentist adjusts them based on their contract with the insurance. It’s always a good idea to confirm and clarify any discrepancies to avoid surprises later on. If it’s consistent, it could just be a matter of miscommunication between the dentist and Delta Dental!