I’m reaching out for assistance on behalf of my mom. She was recently involved in an accident where a taxi driver attempted to squeeze between the curb and her back seat door, which was open for her Uber passenger. This has caused significant damage to her car door, and the repair costs are quite high. The incident occurred in Cook/DuPage County in Chicago, Illinois.
All necessary legal steps have been taken, including filing a police report, but it provides minimal information about the taxi driver’s insurance. Unfortunately, my mom is unable to locate the insurance company’s name or contact number to file a claim. Below is a link to a photo of the taxi driver’s policy number.
We would greatly appreciate any help or guidance, as my mom is feeling very stressed and has spent days trying to get this resolved.
I’m really sorry to hear about your mom’s accident; that sounds incredibly stressful for both of you. Since you have the insurance policy number, that’s a good starting point. Here are a few steps you can take to help your mom:
Contact the Policy Number Provider: Although it’s tough without the company name, you can try calling the number on the policy itself. They may be able to assist you further or direct you to the correct insurance company.
Check Illinois Department of Insurance: You can reach out to the Illinois Department of Insurance. They can help identify the insurance company associated with the policy number. Here’s a link to their contact information: Illinois Department of Insurance
Seek Help from the Police Department: Since there’s a police report, consider contacting the precinct that handled the case. They may have additional details about the taxi company or the driver that could assist in making a claim.
Legal Advice: If it’s continuing to be problematic, it may be worth consulting with a lawyer who specializes in accident claims. They can provide guidance on how to proceed if the insurance company isn’t easily identifiable.
Document Everything: Ensure that your mom keeps a record of all her communications regarding this issue. Having a timeline and notes might help if she needs to escalate her claim.
I hope you find the information you need quickly! Wishing your mom a speedy resolution to this situation.