I recently had my wisdom teeth removed and before the appointment, I reached out to my insurance company to verify if the dentist was in-network. The representative assured me that they were. However, when I checked my claim today, I discovered that the dentist is listed as out-of-network. Has anyone else encountered a situation like this?
Insurance company told me a dentist was in-network then denied claim
I’m sorry to hear about your experience! Unfortunately, this type of situation can happen when there are discrepancies between what insurance companies report and the actual provider network status. It’s really frustrating, especially after confirming the information beforehand.
I suggest you gather any documentation from your conversation with the insurance agent, including the date and time you called, and any reference number if they provided one. Then, reach out to the insurance company to dispute the claim and explain your situation. If needed, you can also contact the dentist’s office; they may be willing to assist you in resolving the issue.
You’re not alone in this; many people have faced similar challenges with insurance claims. Keep advocating for yourself, and hopefully, you can get this sorted out!