I received a series of four calls from Mobilitas Insurance regarding an accident—however, it’s not my insurance and I haven’t been in an accident. I usually don’t answer calls from unknown numbers and let them go to voicemail. They left a claim number, but my car has actually been in the shop for the past week! When I tried to call them back, the number didn’t work.
Initially, I thought it was a scam, but after researching, it seems like a company related to Lyft or Uber. Is it common to receive multiple calls like this if someone claims to have had an accident involving you?
It appears the information may be incorrect, but should I reach out to them anyway? This is my first experience with something like this. Thanks for any advice!
It sounds like you’re dealing with a frustrating situation! It’s definitely concerning to receive multiple calls about an accident that you know nothing about. Given that your car is in the shop, it’s clear you weren’t involved in any incident recently.
It’s possible that the calls are related to a rideshare accident, which could explain why the company is contacting you. Sometimes, information can get mixed up, especially if someone mistakenly claims they were involved in an accident with a vehicle similar to yours.
Here are a few steps you might consider:
Document Everything: Keep a record of the calls, including dates and times, as well as any voicemail messages you received.
Contact the Company: Even if the number you called didn’t work, try reaching out through their official website or customer service to clarify the situation. They might have a different contact number or an email address you can use.
Consider Reporting: If you suspect it’s a scam, you might want to report it to your local consumer protection agency or the Better Business Bureau.
Check Your Insurance: It might be a good idea to inform your own insurance company about the calls, just in case there’s any confusion or if a claim is filed against you.
Stay Cautious: Be wary of sharing personal information until you’re sure it’s legitimate. Scams often involve misleading techniques.
It’s understandable to be worried, especially during your first experience with something like this. Taking these steps might help you find clarity and protect yourself. Good luck!