Subject: Assistance Needed with Adjuster Follow-Up
Hello Team,
I’ve been trying to reach out to an adjuster regarding my personal property reimbursement after a fire, but unfortunately, I haven’t received any responses. If I find myself ‘ghosted’ by the adjuster, how can I obtain their manager’s contact information to follow up via email? This inquiry pertains specifically to Travelers in the Mid-Atlantic Region.
Thank you for your help!
Hi there,
I’m sorry to hear about your experience with getting in touch with the adjuster. It can be really frustrating to not receive timely updates, especially after a loss like that.
To find the contact information for a manager at Travelers, you can try the following steps:
Company Website: Check the Travelers Insurance website. They often have a “Contact Us” section where you might find additional contact information, including for department managers.
Call Customer Service: Reach out to Travelers’ customer service directly (the number should be on their website) and explain your situation. They can often provide you with the contact details for a management representative.
LinkedIn: If you’re comfortable with it, searching for the adjuster on LinkedIn can sometimes lead you to their manager or at least give you insights into their team.
Email Format: If you can find the adjuster’s email, sometimes the format follows a standard (like [email protected]). You could try reaching out to their manager using that format if you know their name.
Remember to document your communications, as it may help to escalate the matter if needed. I hope you get the support and resolution you deserve soon!
Best of luck!