Subject: Unexpected Addition to My Policy with Progressive
Hi everyone, I’m a 31-year-old female and I purchased my car two years ago, getting Progressive insurance at that time. I opted for paperless statements, so I don’t check my policy regularly. Recently, I noticed that my insurance premium increased, despite not making any changes. Upon reviewing my policy, I discovered that they added an unknown person to my account—someone who used to live at my previous address.
When I inquired about this, I was told that my information was sold to a third party, which led to this person being added without my consent or any notification. Has anyone else experienced something similar with their insurance provider?
It sounds incredibly frustrating to find out that someone was added to your insurance policy without your knowledge or consent. While it’s concerning that your personal information can be shared in that way, it’s possible that it was an error or a result of the way insurance companies sometimes gather data. I recommend taking the following steps:
Contact Progressive Again: Ask for a detailed explanation of how they obtained your information and why this person was added to your policy. You should also request that they remove her immediately.
Check Your Policy: Review your policy thoroughly to understand any clauses about changes made by the insurer, especially regarding the addition of drivers.
File a Complaint: If you feel your concerns are not being addressed, consider filing a complaint with your state’s insurance department.
Monitor Your Policy Regularly: Since you signed up for paperless, it might be worth setting a reminder to check your policy periodically to catch any unusual changes in the future.
Consider Legal Advice: If you feel your rights are being violated, it might be wise to consult with a legal expert who specializes in insurance or consumer rights.
Hopefully, you can resolve this quickly! You’re not alone in dealing with issues like this; many people have experienced similar situations.