Someone hit my car and their insurance says I’m 35% responsible.

Navigating Liability Disputes: A Personal Accident Experience

Accidents can happen in the blink of an eye, often leaving victims frustrated and unsure of their next steps. Recently, I found myself in a perplexing situation after someone collided with my vehicle in a gas station parking lot, leading to a dispute over fault.

The Incident

While maneuvering at a safe speed of approximately 5 miles per hour through the gas station parking area, I was suddenly struck when another driver reversed out of their parking space directly into the passenger side of my car. It was a jarring experience, and I immediately knew this should have been a clear-cut case of fault.

With swift action, I managed to acquire surveillance footage from the gas station that substantiates my claim of innocence. The video clearly shows that I was not at fault in this incident, yet despite this evidence, the insurance company—State Farm, which happens to represent the other driver—has assigned me 35% of the blame.

Seeking Resolution

In my efforts to rectify this situation, I have reached out to a supervisor at State Farm, hoping for a fair reassessment of the circumstances. Unfortunately, my attempts have not yielded the desired results. The question now looms: what are my options to challenge this decision, especially given that I hold comprehensive coverage and collision insurance for my own vehicle?

What Can I Do?

  1. Review Insurance Policies: Familiarize yourself with your own coverage and the specifics of how liability is determined in your state. Understanding your policy can empower you in negotiations.

  2. Engage with Your Insurance: Since I have full coverage, I plan to discuss this incident with my own insurance provider. They may assist in negotiating with the other party’s insurance and advocate on my behalf.

  3. Consider a Legal Consultation: If the issue persists and remains unresolved, it may be prudent to seek professional legal advice. A lawyer specializing in auto accidents can provide guidance and help navigate the complexities of liability disputes.

  4. Appeal the Decision: Many insurance companies have formal appeals processes. I intend to ask about this option to ensure my case is reviewed thoroughly by a different set of eyes.

  5. Document Everything: Keeping meticulous records of all communication with the insurance companies, including dates, names, and discussion points, will provide a clearer path if I need to escalate my grievance.

Update on the Situation

As of now, I am diligently working to resolve

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