Someone hit my car and their insurance says I’m 35% responsible.

Navigating Car Accident Liability: My Frustrating Experience with Insurance

Recently, I found myself in a rather frustrating situation that I felt compelled to share. While driving through a gas station parking lot at a gentle speed of about 5 miles per hour, another driver unexpectedly backed out of their parking space and collided with my passenger side door. It was a moment that could happen to anyone, but what followed has been an uphill struggle with insurance.

After the incident, I took the initiative to obtain security footage from the gas station, which clearly demonstrates that I was not at fault. Despite this, the other driver’s insurance company, State Farm, has assessed the situation and claims that I share 35% of the responsibility. This has left me both confused and frustrated, especially since I have full coverage and collision insurance myself.

In my attempts to resolve this matter, I reached out to a supervisor at State Farm for clarification, yet it appears that my concerns are being met with resistance. It’s disheartening to feel as though my evidence is being overlooked, and I am left wondering about my options moving forward.

Seeking Advice: What Are My Next Steps?

As I navigate this complicated process, I am looking for guidance. Here are a few questions on my mind:

  1. What steps can I take to challenge the insurance company’s decision?
  2. How can I leverage the footage to bolster my case?
  3. Are there any additional resources or professionals who could assist me in this matter?

If anyone has experienced a similar situation or has knowledge on how to effectively manage disputes with insurance companies, your insights would be greatly appreciated.

Stay tuned for updates as I continue to work towards a resolution. It’s clear that incidents like these can quickly become more complicated than they need to be, and I’m determined to find a way through this challenge!

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