What to Do After a Hit-and-Run in a Rental Car: A Step-by-Step Guide

Experiencing a hit-and-run incident can be both shocking and stressful, especially when you’re driving a rental car. If you find yourself in this unfortunate situation, you might be wondering who to contact and what steps to take next. Here’s a comprehensive guide to help you navigate the aftermath of a hit-and-run involving a rental vehicle.

Step 1: Safety First

After ensuring your safety and that of any passengers, the first thing to do is to assess the situation. If it’s necessary, call emergency services. If you can safely do so, document the accident by taking photos of the damage to both vehicles and gathering information from witnesses, if available.

Step 2: Gather Evidence

If you managed to obtain the license plate number of the vehicle that struck you, make sure to document this information clearly. Additionally, note any details about the driver’s behavior that may indicate intoxication or reckless driving.

Step 3: Relay Information to Rental Agency

Since you were driving a rental car, your next step is to contact the rental agency, in this case, Enterprise. Inform them of the incident and provide the relevant details, including the circumstances of the hit-and-run and any evidence you collected. They can guide you on their procedures for handling such incidents and whether they will help with the claims process.

Step 4: Contacting Your Credit Card Provider

If you opted to decline the rental insurance offered by Enterprise because you possess coverage through your Chase Sapphire Reserve, reach out to Chase as well. They often provide coverage for rental cars, but this can vary based on your specific policy. Confirm what protections and processes are in place under your credit card benefits.

Step 5: Talk to Your Insurance Company

Finally, it’s advisable to contact your personal insurance provider. Although the accident wasn’t your fault, having them in the loop could help manage any potential claims or costs that arise as a result of the incident. Explain what happened and provide any information you’ve gathered about the other driver.

Conclusion

Navigating the aftermath of a hit-and-run in a rental car can be complex, but taking these steps can help streamline the process. Always prioritize your safety and ensure that you have the necessary documentation to protect yourself and your financial interests. By contacting the rental agency, your credit card provider, and your insurance company, you can effectively manage the situation and move forward