Arborist said tree fell because of wind & rain; insurance says rain-only and denied. What do?

Title: Navigating Insurance Disputes After Storm Damage: When Your Tree Falls and Coverage Is Denied

If you’ve experienced property damage caused by a fallen tree, you understand how stressful and confusing the aftermath can be—especially when insurance claims are denied. Recently, a homeowner faced a similar situation: a tree collapsed onto their shed, prompting an investigation from both an arborist and their insurance provider.

The homeowner’s trusted arborist, a certified local professional, concluded that the tree’s fall resulted from a combination of wind and rain. However, the insurance company disagreed, asserting that the damage was solely due to rain and, consequently, not covered under the policy. This discrepancy raises important questions about coverage disputes and how to handle them.

Understanding the Discrepancy in Damage Assessment

Insurance companies often base their decisions on specific policy language and criteria. In this case, the insurer claimed that the cause of the tree’s fall—rain only—was not sufficient for coverage. Conversely, a qualified arborist pointed to wind as a contributing factor, which typically falls under storm or wind damage covered in many policies.

What Are Your Rights and Next Steps?

It’s not uncommon for homeowners to feel frustrated when insurance claims are rejected due to differing damage assessments. Notably, in this instance, no insurance representative visited the property to evaluate the damage firsthand. This can sometimes lead to disputes that hinge on conflicting reports and interpretations.

If you find yourself in a similar situation, consider the following steps:

  1. Request a Formal Explanation: Obtain a detailed written explanation from your insurer about the denial, citing specific policy clauses.

  2. Gather Expert Opinions: Secure assessments from qualified professionals, such as certified arborists or structural engineers, to support your claim.

  3. File an Appeal: Many insurance companies offer an appeals process. Present your supporting documentation and expert opinions during this process.

  4. Seek Mediation or Legal Advice: If disputes persist, consult consumer protection agencies or legal professionals specializing in insurance claims. They can guide you through the process of challenging denial decisions.

  5. Document Everything: Keep comprehensive records of all communications, assessments, and evidence related to the incident and claim.

Final Thoughts

Insurance claim disputes can be complex, especially when cause-of-damage assessments differ. Understanding your policy, gathering strong supporting evidence, and knowing your rights are essential steps toward fair resolution. If you find yourself in a similar predicament, don’t hesitate to seek expert guidance and explore all available

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