Understanding Post-Accident Repairs: What to Do When Your Car Won’t Start After Insurance Repairs
Facing vehicle repairs after an accident can be stressful enough, but what happens when your car refuses to start after treatment—and your insurance provider is unhelpful? If you find yourself in a similar situation, you’re not alone, and there are steps you can take to protect your rights and resources.
The Scenario: From Accident to Unexpected Mechanical Issues
Recently, an individual was rear-ended, prompting a claim with the at-fault driver’s insurance. Liability was accepted promptly, and the vehicle was sent to an approved repair shop specific to the initial damages—primarily the rear bumper and backup camera area.
Initially, the repair process seemed routine, with multiple diagnostic tests confirming no existing issues besides the damaged components. However, after the vehicle was finally returned, it refused to start. The repair shop attributed this to an electrical wiring problem but refused responsibility, instructing the owner to arrange for a tow and cover any subsequent repairs out of pocket.
The Aftermath: Complications and Insurance Roadblocks
This situation highlights a critical concern: even when repairs are authorized and the vehicle appears to be fixed, hidden or secondary issues can emerge later. In this case, the owner’s car, which was functioning flawlessly prior to the repairs, now has a significant electrical fault that the repair shop denies caused or contributed to the problem. Adding to the frustration, the insurance provider has distanced itself from responsibility, leaving the vehicle owner to manage the fallout.
What Are Your Rights and Next Steps?
If you’ve encountered a scenario similar to this, consider the following actions:
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Document Everything: Keep detailed records of repairs, diagnostics, communications, and any damages or issues that arise post-repair.
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Seek a Second Opinion: Have an independent mechanic assess the vehicle. An objective evaluation can determine whether the new problems are repair-related or pre-existing.
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Review Your Insurance Policy and Local Laws: Understand what coverage and protections you have in your policy. Some jurisdictions have regulations regarding repairs and liability for damages caused during repairs.
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Contact the Repair Shop and Insurance Firm in Writing: Clearly outline your concerns and request a formal explanation. Sometimes issues can be resolved through dialogue or mediation.
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Consult a Legal Professional: If the shop or insurance provider refuses responsibility, legal advice might be necessary. You may have grounds to pursue damages or remediation, especially if negligence can be demonstrated.
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