NJ I reinstated my Car Insurance after canceling it. Company assured my policy was active. EFT docs I got today say I owe $0.00 due to “recent policy change.” Last docs were 2 days ago stating what I owe. My car insurance renews in 4 days and I just paid it in full (email was before I did)

Title: Navigating Car Insurance Reinstatement and Billing Uncertainties: A Personal Experience

Dealing with insurance policies can often be a complex and stressful process, especially when unexpected changes occur close to renewal deadlines. Recently, I faced a confusing situation involving my car insurance policy that I’d like to share, hoping it might help others in similar situations.

After canceling my policy, I decided to reinstate it shortly afterward. The insurance company assured me that my coverage was active once again. However, today I received electronic documents indicating that my account shows a $0.00 balance due to a “recent policy change.” This was perplexing because just two days prior, I received documents stating the amount I owed.

My insurance is scheduled to renew in just four days, and I had already paid the renewal premium in full—an action I completed before noticing the recent documents. This sequence has left me feeling quite anxious, as the billing statement now suggests I owe nothing, yet I had previously paid the renewal amount.

The key document I received states: “Due to a recent change to your account, your next automatic deduction scheduled for June 18, 2025, will be in the amount of $0.00.” Notably, my account does not show any cancellation or non-renewal notices for June 14, which leads me to wonder if this adjustment relates to the period when I canceled and later reinstated my policy.

Could this discrepancy be due to the timing of my cancellation and reinstatement? If so, why is this change appearing now? I only noticed the email after making my payment and initially thought it was just a receipt. This situation has left me questioning whether my coverage remains intact, especially with the renewal just days away.

According to New Jersey law, insurers are generally required to provide a minimum of 15 days’ notice prior to policy renewal or cancellation, and I am hoping my policy remains active without interruption. I’m also aware that there are no indications of fraud, suspension, or claims issues on my part.

Since I received this information on Saturday afternoon and the office is closed on Sundays, I am feeling quite apprehensive. I hope that the insurance company will adhere to legal notification requirements and that my coverage continues smoothly.

For others managing similar scenarios, my advice is to stay in contact with your insurer, document all communications, and remain vigilant about your policy status—especially as renewal dates approach. If you find yourself in a similar position, understanding your legal

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