Someone hit my car and their insurance says I’m 35% responsible.

Title: Navigating Insurance Disputes After a Minor Collision: A Personal Experience

Recently, I found myself embroiled in an insurance challenge following a minor accident in a gas station parking lot. While the incident was seemingly straightforward, the aftermath proved more complex than expected.

The scenario unfolded as I was slowly maneuvering through a gas station’s parking area—doing approximately five miles per hour—when another vehicle backed out of a parking space and made contact with my passenger side door. Thankfully, I was operating under low speed, and I was able to review footage from the gas station surveillance system, which clearly indicated that I was not at fault in the incident.

Despite having compelling evidence, my insurance provider—State Farm—assigned me a liability responsibility of 65%, implying that I was somewhat at fault. I have since engaged with a supervisor from the company to contest this determination, but so far, my efforts have not yielded a change.

For those facing similar disputes, especially when you believe your responsibility has been overestimated, what strategies can you pursue? It’s essential to understand your rights, gather strong evidence, and consider escalation options within your insurance company or seeking legal advice if necessary.

Important Details:
– I hold full coverage and collision insurance.
– The at-fault driver’s insurance is State Farm.
– Surveillance footage supports my claim of no fault.

If you find yourself in a comparable situation, I recommend reviewing your policy details, collecting all relevant documentation, and persistently advocating for a fair settlement. Insurance disputes can be challenging, but being informed and proactive can make a significant difference in resolving the matter effectively.

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