Someone hit my car and their insurance says I’m 35% responsible.

Title: Navigating Insurance Disputes After a Minor Car Accident

In the aftermath of a recent parking lot collision, I find myself facing a challenging situation with my insurance claim. While driving through a gas station parking lot at a slow pace—around 5 miles per hour—a vehicle backing out of a space unexpectedly struck the passenger side of my car. Fortunately, security footage from the station clearly shows that I was not at fault.

Despite this evidence, my insurance provider, State Farm, has assigned 35% responsibility to me, citing the other driver’s insurance as primarily responsible. I’ve since spoken to a supervisor to contest this assessment, but unfortunately, my efforts have been unsuccessful so far.

For context, I hold full coverage and collision insurance policies, and the other driver’s insurance is with State Farm as well. This discrepancy raises important questions about how to effectively handle insurance disputes, especially when clear evidence contradicts the initial assessment.

If you’ve encountered similar situations, I’d appreciate any insights or advice on how to proceed. Understanding your rights and options in these scenarios can make all the difference in achieving a fair resolution.

Update: Despite the conflicting responsibility assignment, I remain committed to resolving this issue and exploring all available avenues to ensure justice.

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