Someone hit my car and their insurance says I’m 35% responsible.

Title: Navigating Insurance Disputes After a Minor Car Accident: A Personal Experience

Encountering unforeseen challenges with insurance claims can be incredibly frustrating, especially when the circumstances seem straightforward. Recently, I found myself in such a situation after a minor collision at a gas station parking lot.

The incident occurred as I was maneuvering through a gas station to refuel. A vehicle behind me was backing out of a parking space and accidentally collided with my passenger side door. I was moving at a very slow speed—approximately five miles per hour—and had the presence of mind to capture footage from the gas station security cameras, which clearly shows I am not at fault.

Despite the evidence, my insurance company—State Farm—has assigned 65% responsibility to me, leaving me feeling unjustly treated. I have spoken with a supervisor in an attempt to resolve the issue, but unfortunately, my concerns have not led to any change in the assessment.

For those in a similar situation, especially when you have full coverage and collision insurance, what options are available to challenge such a determination? It’s essential to understand your rights and the steps you can take to ensure a fair resolution when disputes like this arise.

Update: To clarify, I am covered with comprehensive and collision insurance, and the other driver’s insurance is through State Farm. If you’ve faced a comparable situation or have advice on how to proceed, please share your insights.

Dealing with insurance claims can be complex, but being informed and proactive can make all the difference. Stay vigilant and don’t hesitate to challenge unfair responsibility assessments when the evidence clearly supports your case.

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