Arborist said tree fell because of wind & rain; insurance says rain-only and denied. What do?

Handling Disputes with Insurance Over Fallen Trees: What Homeowners Need to Know

When unforeseen weather events cause damage to your property, navigating insurance claims can sometimes become complicated. Recently, a homeowner faced such a challenge after a tree collapsed onto their shed. The homeowner’s certified arborist attributed the fall to combined wind and rain. However, the insurance company insisted that only rain was responsible, leading to a denial of the claim.

Is this a common practice among insurers? Unfortunately, disputes like this are not uncommon in the realm of property insurance. Often, insurers will interpret coverage language differently or rely on their assessments, which may differ from expert evaluations.

Interestingly, in this case, no insurance representative conducted an on-site inspection. This raises questions about the process and how policyholders can effectively contest unfavorable decisions.

If you encounter a similar situation, consider the following steps:

  1. Obtain Professional Documentation: Secure detailed reports from qualified professionals such as arborists or engineers that clearly state the cause of damage.

  2. Review Policy Details Thoroughly: Understand exactly what is covered under your insurance policy, especially regarding weather-related damages.

  3. Communicate with Your Insurer: Present your evidence and request a reevaluation or an official explanation for the denial.

  4. File an Appeal: Most insurance companies have a formal appeals process. Follow their procedures to challenge the decision.

  5. Seek External Assistance: If disputes persist, consult with a public adjuster or legal professional who specializes in property claims for guidance and support.

Dealing with insurance disagreements can be frustrating, but being well-informed and persistent can help ensure your rights are protected. Remember, clear documentation and understanding your policy are key to successfully resolving such conflicts.

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