Arborist said tree fell because of wind & rain; insurance says rain-only and denied. What do?

Navigating Insurance Disputes After a Fallen Tree: What to Do When Coverage Is Denied

Experiencing property damage due to a fallen tree can be a stressful ordeal, especially when insurance claims aren’t approved as expected. Recently, a homeowner faced such a challenge when a tree toppled onto their shed. An arborist, certified and local, inspected the scene and concluded that the tree fell because of combined effects of wind and rain. However, the homeowner’s insurance provider denied the claim, citing that the fall was solely due to rain, and thus, not covered under the policy.

This situation highlights a common dilemma many homeowners encounter: conflicting assessments between professionals and insurance companies, leading to claim denials. If you find yourself in a similar position, here are some important steps and considerations to help you navigate the process:

Understand Your Policy Details

First and foremost, review the wording of your homeowner’s insurance policy. Many policies specify the types of damage covered, including weather-related incidents such as storms, wind, and rain. Clarify whether the policy covers damage caused by wind, rain, or both, and under what circumstances.

Gather Expert Opinions

Having an independent, certified arborist or structural expert assess the damage can strengthen your case. Their professional opinion can provide valuable evidence, especially if they attribute the fall to multiple factors like wind and rain combined. Ensure that their findings are documented thoroughly.

Document the Damage

Take detailed photos and videos of the fallen tree, affected structures, and scene conditions. Collect all relevant reports, previous inspections, and correspondence with your insurance provider. Proper documentation can be crucial in disputes and appeals.

Communicate with Your Insurance Company

Reach out to your insurer to discuss their denial. Request a clear explanation in writing. If possible, ask if they accept additional evidence or further assessments from professionals. Sometimes, disputes can be resolved through additional review or by providing supplementary documentation.

Filing an Appeal or Dispute

Most insurance companies have an appeals process for denied claims. Prepare a comprehensive appeal that includes your policy references, expert opinions, and photographic evidence. Clearly articulate why you believe your claim should be covered.

Seek Professional Assistance

If disputes persist, consider consulting with a public insurance adjuster or legal professional specializing in insurance claims. They can offer expert guidance, help you understand your rights, and assist with negotiations or litigation if necessary.

Know Your Rights and Resources

Understanding consumer protections and rights under your state’s insurance laws can be empowering

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