Arborist said tree fell because of wind & rain; insurance says rain-only and denied. What do?

Handling Disputes with Insurance Over Fallen Trees: What Homeowners Need to Know

When a tree unexpectedly collapses onto your property, it can be a distressing and costly event. Recently, a homeowner faced this very situation when a tree fell on their shed, prompting an important question about insurance coverage and dispute resolution.

Understanding the Cause of the Fall

In this case, a certified arborist was called to assess the incident. The professional concluded that the tree’s collapse was due to a combination of wind and rain — both natural elements that can weaken tree stability during storms. However, the homeowner’s insurance company contended that only rain was a factor, leading to a denial of coverage.

Insurance Policy Challenges

This discrepancy highlights a common challenge: insurance companies may scrutinize claims and sometimes deny coverage based on their assessments of the cause. It’s noteworthy that no insurance representative visited the property for an in-person evaluation, which can complicate the claims process.

Navigating Disputes and Frustrations

If you find yourself in a similar situation, here are some steps to consider:

  1. Gather Expert Opinions: Obtain detailed reports from certified arborists or structural experts to support your claim and provide a clear understanding of the cause.

  2. Review Your Policy: Carefully examine your insurance policy to understand coverage limitations and definitions related to storm damage and fallen trees.

  3. File an Appeal: Contact your insurance company to contest their decision. Request a written explanation and provide supporting documents from specialists.

  4. Seek External Assistance: Consider consulting a public adjuster or an attorney experienced in insurance claims who can advocate on your behalf.

  5. Document Everything: Keep detailed records of all communications, assessments, photos of the damage, and any relevant reports.

  6. Explore Alternative Resolution Options: Some disputes may be resolved through mediation or small claims court, depending on your jurisdiction.

Final Thoughts

Insurance disputes involving natural damage can be complex, especially when causation is contested. Staying informed about your policy, consulting experts, and advocating for yourself can help ensure a fair resolution. If you’re facing similar issues, remember you’re not alone — professional guidance and a clear understanding of your rights are key to overcoming these challenges.

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