Drunk driver hit my parked car. Their provider is Erie Insurance, whose network is down right now presumably due to a ransomware incident or something like that. Should I just use my my Geico collision coverage to get my car fixed, and let them chase down reimbursement from Erie?

Handling Vehicle Damage Due to a Drunk Driver: Navigating Insurance Options

Imagine this: your parked car is hit by a reckless driver while you’re asleep, and the police recover the suspect, providing you with their insurance details. In this scenario, knowing how to proceed with repairs can be confusing—especially when the driver’s insurer is currently experiencing technical difficulties.

The situation involves Erie Insurance, the provider for the at-fault driver. Unfortunately, Erie’s systems are temporarily offline, possibly due to a ransomware attack or similar outage, leading them to revert to manual paper processing. Industry sources warn that such outages could persist for an extended period, potentially delaying claims processing and vehicle repairs.

Given this context, vehicle owners often face a critical decision: Should you wait for Erie Insurance to process your claim, or leverage your own insurer’s collision coverage to expedite repairs? Many suggest that filing a claim with your provider—such as Geico—can be a practical solution. This approach allows you to have your car repaired swiftly, while your insurer works privately to recover costs from Erie Insurance later.

However, it’s important to be aware of the financial implications. For example, if you choose to use your collision coverage, you might be responsible for a deductible—say, $500. Nonetheless, your insurer may eventually reimburse this amount once they successfully recover funds from Erie.

Before proceeding, consider consulting with your insurance agent to understand the specific procedures, potential reimbursement processes, and any impact on your policy. Being informed helps ensure you make the best decision to get your vehicle back on the road as efficiently as possible.

In summary: When facing delays due to insurance provider outages, proactively using your own collision coverage can be an effective way to minimize downtime, with the expectation that your insurer will handle reimbursement procedures behind the scenes.

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