Someone hit my car and their insurance says I’m 35% responsible.

Determining Fault in Parking Lot Accidents: A Case Study and Guidance

Encountering disputes over responsibility after a minor collision can be frustrating, especially when insurance companies assign fault that doesn’t seem justified. Recently, a driver found themselves in such a situation after their vehicle was struck in a gas station parking lot.

The Incident:
While slowly navigating through a gas station parking lot—approximately five miles per hour—the driver was involved in a collision when another vehicle reversed out of a parking space and collided with the passenger side door. Fortunately, the driver retained security footage from the lot, clearly indicating that they were not at fault.

Insurance Dispute:
Despite clear evidence, the at-fault insurance company, State Farm, has assigned 65% responsibility to the driver, leaving the latter with a 35% liability. Attempts to escalate the issue through supervisor channels have not yielded satisfactory results.

Key Takeaways and Recommendations:
1. Gather Evidence: Always collect and retain any available footage, photographs, and witness statements after a collision, particularly in scenarios where fault is uncertain.

  1. Understand Your Coverage: Confirm that you have comprehensive and collision coverage to protect your interests regardless of fault disputes.

  2. Communicate Clearly: Engage with your insurance provider, providing all evidence and a detailed account of the incident.

  3. Escalate the Matter: If initial contacts do not resolve the dispute, consider disputing the liability determination through formal channels within your insurance company or seeking external advice.

  4. Seek Legal Advice: When facing persistent disagreements over fault, consulting an attorney experienced in auto claims can help clarify your options and possibly assist in dispute resolution.

Final Thoughts:
Parking lot accidents often seem minor but can lead to complex liability issues. Having comprehensive documentation and understanding your policy rights are crucial in ensuring a fair resolution. If you find yourself in a similar situation, approach the matter systematically and consider professional counsel to effectively advocate for your interests.

Remember, staying informed and proactive is key to resolving insurance disputes efficiently.

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