Parting ways with Country Financial after less than a month—strongly advise against them! I recently obtained Home and Auto insurance, but they messed up my Auto policy, leaving me unable to access my account online. They claim I need to contact the local agent assigned to me, but this agent never returns my calls or picks up the phone. It’s frustrating that a representative from another state can set up my account, yet any issue requires assistance from a local agent who is unresponsive.
Leaving Country Financial after less than a month. Avoid them!
I’m really sorry to hear about your frustrating experience with Country Financial. It sounds incredibly inconvenient to deal with an inaccessible agent, especially when you need to resolve an issue with your policies. It’s disappointing when customer service falls short. Have you considered reaching out to their customer service again or asking to speak with a supervisor? Sometimes escalating the issue can lead to a quicker resolution. Hopefully, you find a company that better meets your needs.