Title: Navigating the Challenges of Pre-Existing Damage on a Recently Purchased Vehicle
In an unexpected turn of events, a recent car purchase has spiraled into a perplexing dilemma involving pre-existing damage and warranty complications. Here’s a detailed account of the situation and a look at the potential steps to take next.
Earlier this year, I purchased a 2023 vehicle, filled with excitement and the anticipation of many road trips ahead. However, just 100 days post-purchase, the complexity of used car sales has reared its head. The dealership has expressed their intention to classify my car as totaled due to pre-existing damage—damage that was not disclosed at the time of purchase.
Initially, the car was running smoothly. When I first noticed a few issues two weeks ago, I took the vehicle in for a diagnostic test. At that time, the dealership assured me that everything appeared to be in order, with no visible signs of corrosion. Yet, another problem arose, and now they are contemplating the possibility of totaling my car. It’s a frustrating situation that seems almost absurd.
Currently, I am waiting for a final assessment from Silverrock, the warranty provider linked to my purchase through Carvana. Their determination will play a crucial role in the outcome of this event. My concern now is understanding my next steps. What can I expect moving forward? Am I accountable for the water damage incurred prior to my ownership? Like many, I financed this purchase with a car loan, and the implications of such findings could be significant.
As I prepare for further discussions with the second inspector from Carvana, I am left wondering about the potential avenues to explore if their findings differ from those of the dealership. Is it necessary to involve my insurance company at this stage?
If you’ve found yourself in a similar predicament, or if you have advice on best practices for handling pre-existing damage disputes, I welcome your insights. Any tips on how to navigate this complex situation would be greatly appreciated as I look to resolve this matter effectively.
