Navigating the Frustrations of a Hit-and-Run: Seeking Guidance on Insurance Follow-Up

Recently, I found myself entangled in a frustrating situation involving my mother’s vehicle, and I felt compelled to share this story in the hopes of receiving some clarity. Although this incident unfolded back in February of this year, the repercussions have become a point of concern as time has passed.

To provide context, the car in question is my mother’s, and it was parked when it became the subject of a hit-and-run incident. Initially, we were unaware that any new damage had occurred because the vehicle already bore a dent from a prior hit-and-run last summer. It wasn’t until early February that my mother, while driving, started to suspect that something might be amiss with her car. On February 9th, she mentioned, “I think my car got hit again,” but I failed to see any noticeable difference at the time.

Several weeks later, a twist of fate occurred. My mother found a detailed note left on her windshield from the driver’s insurance, which explained that their vehicle had made contact with hers on February 6th. The note contained important contact and claim information, but I was shocked to discover that my mother had not followed up with the other driver regarding the incident.

This weekend, during a conversation about the existing dent on the car, she revealed this letter to me. I was livid, not only because she had not responded to the driver’s note, but also because I had planned to offer to cover the repair costs myself. Had I not brought up the issue, we might have remained oblivious to the other party’s willingness to help. My mother explained that she had been preoccupied with a separate medical concern and let this situation slide.

Now, we face the pressing issue of getting the car inspected, particularly since it may not pass in its current condition. My concern has shifted to whether too much time has passed for us to effectively engage with the driver’s insurance company. As a frustrated but understanding son, I’m eager to hear any advice or insights from those who may have navigated similar situations.

If you have experience in dealing with insurance claims, particularly in instances like this, your input would be immensely appreciated. Thank you for any guidance you can offer!