Title: Addressing Roof Replacement Issues: Seeking Guidance on Next Steps
Homeowners face a multitude of challenges when it comes to maintaining their property, and one recent experience has prompted us to seek advice regarding a tricky situation involving our roof.
Approximately a year ago, we successfully filed an insurance claim due to wind damage, which led us to replace our roof through a well-regarded local contractor. However, since the installation, we have encountered ongoing issues—several shingles have come loose and have even fallen off completely. Each time we’ve reported these problems, the original installation company promptly replaced the missing shingles, yet the situation has persisted.
Recently, we sought a second opinion from another roofing firm. Their assessment raised serious concerns: they informed us that the shingles initially used were unsuitable for our mansard roof, and that they had been installed incorrectly. While the shingles on the flat portion of our roof appeared to be adequate, the experts warned that the steep side walls of our mansard roof were vulnerable and would likely shed shingles unless we opted for a full replacement. Their preliminary estimate for this work stood at around $20,000, with a more precise quote available should we decide to move forward.
Now, we find ourselves at a crossroads and are unsure of the best course of action. While we feel that the original contractor should be held responsible for the use of improper materials and techniques, we lack confidence in their ability to address the issue adequately.
Here are the options we are considering:
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Contacting Our Insurance Company: Is it time to inform our insurance about this situation again and seek their advice?
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Consulting a Legal Expert: Would it be prudent to involve a lawyer to explore potential recourse against the original contractor?
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Getting a Third Opinion: Should we obtain insights from yet another roofing professional before making any decisions?
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Filing a New Claim: Is it worth considering another claim explaining the ongoing issue?
We are reaching out to the community for guidance, especially since we’re located in Kentucky and would appreciate any insights or shared experiences regarding similar situations. Your advice will be invaluable as we navigate this predicament. Thank you in advance for your support!
