Auto insurance adjusters: if a driver accepts money from a non-relative passenger for a pick-up and drop-off ride, outside of TNC, would that still be livery service and claim denied?

Understanding Insurance Coverage in Non-Commercial Ridesharing Scenarios

In the realm of auto insurance, especially concerning ridesharing and right-to-ride arrangements, clarity on coverage boundaries is essential for adjusters and policyholders alike. A common question arises when a driver, while using a personal vehicle with a TNC (Transportation Network Company) endorsement, accepts a fare from a passenger outside of traditional ridesharing platforms.

Scenario Overview:
Imagine a situation where a vehicle owner, with an active TNC endorsement, agrees to pick up a passenger for a fee—say, $20—for a trip to the airport. They were contacted directly by the passenger, who is not a family member but a friend met a month prior, and the arrangement was made independently of any rideshare app. During this trip, an accident occurs, resulting in injuries to the passenger.

Key Considerations for Insurance Adjusters:
– The driver holds a TNC endorsement, which typically covers rideshare activities conducted via official platforms.
– The passenger is a non-relative, and the payment was made directly outside the official rideshare system.
– The arrangement can be considered akin to a livery service—offering transportation for compensation outside the structured platform.

Implications for Claims:
In such cases, questions often arise regarding whether the auto insurance policy, even with a TNC endorsement, covers accidents occurring during these non-platform, paid rides. Generally, insurance policies and state regulations tend to exclude coverage for activities classified as livery services unless explicitly specified.

Potential Outcomes:
If the driver’s activities resemble livery services, such as offering rides outside the jurisdiction of the TNC platform and receiving direct payment, the insurance claim may be denied under the policy’s provisions that exclude non-TNC paid transportation. This is particularly relevant in the context of injuries during the trip.

Expert Advice:
While the rules can vary based on specific policy language and jurisdiction, it’s prudent for adjusters to carefully evaluate the nature of the ride, the involvement of official rideshare platforms, and any direct payments made outside of these platforms. Accurate classification is critical in determining whether the claim falls within the coverage scope.

Conclusion:
In summary, accepting payment from a non-relative passenger for a ride outside of a licensed TNC platform could be viewed as a livery activity, potentially leading to claim denial if such activities are excluded under the policy. Adjusters should remain vigilant in assessing these situations to ensure accurate,

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