Contractor Insurance Claim Inquiry
Hello! We recently hired a contractor to install new doors and windows, but instead of using stucco or plaster, they used tile grout to fill the gaps. Unfortunately, the result is extremely uneven, with some windows and doors protruding up to 2 inches from the surrounding walls. We’ve had several painters and stucco companies assess the situation, but many are hesitant to take on the job. They all agree that the work was poorly executed and that significant repairs are needed before we can proceed with painting or stucco. Can this issue be filed as a claim under the contractor’s liability insurance? Thank you for your guidance!
Hi! I’m sorry to hear about the issues you’re facing with the contractor’s installation. It sounds frustrating. In general, if the work was not completed according to standard practices or contractual agreements—which seems to be the case here—you may have grounds to submit a claim to the contractor’s liability insurance.
Here are a few steps you can take:
Document Everything: Take photographs and detailed notes of the problems. Gather all estimates and reports from the professionals you consulted regarding the needed repairs.
Review Your Contract: Check your agreement with the contractor to see if there are any clauses about quality of work or specify how certain tasks should be completed.
Contact the Contractor: Before going through the insurance claim process, it’s often worth trying to discuss the issues directly with the contractor. If they’re willing to rectify the situation, it may save you time and effort.
Insurance Claim: If the contractor is unresponsive or refuses to fix the problems, reach out to their liability insurance company. Provide them with all documentation, including your contract, photos, and any third-party assessments.
Legal Counsel: If the situation doesn’t resolve, you may want to consult with a lawyer who specializes in construction law to understand your options better.
Good luck, and I hope you get this resolved soon!