Homeowners Policy Cancelled – Insurance kept 25% of premium with out explanation

Understanding Refunds After Homeowners Insurance Cancellation: What You Need to Know

Navigating insurance policies and cancellations can often be confusing, especially when it comes to the refund process. Recently, I experienced a situation where my homeowners insurance policy was canceled unexpectedly, and I wanted to share my experience and gather insights.

The Cancellation Circumstances

Due to unforeseen life changes, we were unable to complete the required home inspection for our policy. Consequently, we had to leave our property vacant, which led the insurance provider to cancel our coverage, citing their policy of not insuring vacant homes. After the cancellation, I received a refund check that was considerably less than the premium paid.

Financial Details and Confusion

Our initial premium payment was $2,205 for the coverage period. However, the refund issued was only $1,504—less than two months’ worth of coverage. When I inquired about the calculation, I was informed that “insurance companies typically retain approximately 25% of the premium for canceled policies.” This explanation puzzled me, as the math didn’t quite add up, and I’m curious whether this is a standard industry practice or an isolated case.

Seeking Clarity

I want to understand whether retaining a quarter of the paid premium upon cancellation is common in the insurance industry. Additionally, I am considering whether to pursue further clarification or a possible additional refund from the insurer.

Your insights or similar experiences would be greatly appreciated. It’s essential for homeowners to be informed about how cancellations and refunds work so they can make better decisions and advocate for themselves when needed.

Have you faced similar situations with your homeowners insurance? How were your refunds handled, and what steps did you take to ensure a fair outcome?

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