Title: Navigating Insurance Disputes After a Low-Speed Parking Lot Incident
In the aftermath of a minor collision within a gas station parking lot, I find myself facing a challenging insurance claim situation. While the accident was a simple rear-side bump at a very low speed—roughly five miles per hour—the outcome has been frustrating and complicated.
The incident occurred when another driver backed out of a parking space and accidentally hit the passenger side of my vehicle. Fortunately, I was able to review footage from the gas station security cameras, which clearly shows I was not at fault. Despite this, my insurance provider, State Farm, has assigned 65% responsibility to me, resulting in a 35% liability on the other driver.
I’ve contacted a supervisor at State Farm to address the discrepancy, but so far, my efforts have not yielded a resolution. Given that I have comprehensive coverage and collision insurance, I’m seeking advice on how to best handle this dispute.
If you’ve experienced a similar situation or have expertise in insurance claims, I would appreciate your insights. What steps can I take to contest this liability assignment and ensure a fair outcome?
