Confusion About the Other Adjustor
I was in an accident about two weeks ago, and my insurance company quickly determined that I was not at fault. On Friday, I received a call from the other party’s insurance, where they requested my statement, and I stood my ground regarding my account of the incident.
Today, the other adjustor called and asked for my adjuster’s contact information. When I inquired why she needed it, she stated that she had tried to reach out but was unsuccessful, and that contacting my adjuster is a standard procedure. Can anyone confirm if this is accurate?
I am located in Nova Scotia, Canada, which is a no-fault province.
In Nova Scotia, Canada, it’s common for the other party’s insurance adjuster to reach out to your insurance company, especially after an accident. While your insurance has determined that you are not at fault, the other adjuster’s request for your adjuster’s information is part of their standard procedure to handle the claim. They often try to gather all relevant information to assess liability and any potential claims.
It’s important to remember that you are not obligated to provide a statement to the other party’s insurance adjuster if you do not feel comfortable doing so. Generally, it’s advisable to stick to your account of the incident and avoid giving additional information that could complicate your claim. If you have concerns about the process or feel uncertain about what to share, you might want to consult with your own insurance adjuster for guidance. They can help clarify the situation and ensure that your interests are protected.