Urgent: Approaching Proof of Loss Deadline – Seeking Advice
I’m facing a tight deadline for my Statement of Proof of Loss (SSPOL) next week following a complex fire loss to my home, insured through State Farm.
The policy requires detailed specifics about the amounts I’m claiming, including Actual Cash Value (ACV) and Replacement Cost Value (RCV). Unfortunately, despite my best efforts and collaboration with my field adjuster, we still don’t have these figures finalized.
I haven’t received any feedback or ACV estimates from the property adjuster regarding my list of claimed items. I’m uncomfortable making assumptions about values, and I only feel confident about the RCV for my personal property—which I prepared myself.
An additional concern is a potential total loss related to the repair plan. To address this, I’ve engaged an engineer for an objective evaluation.
Given that the SSPOL is a formal legal document with specific sections outlining my claims and considering my field adjuster’s insistence on substantiation of all figures, I find myself in a difficult situation.
I’ve consulted various Reddit posts and conducted extensive research online, but there seems to be no clear guidance on this matter. Typically, I’d provide a contractor’s estimate, but the complexity of the repair work has discouraged over a dozen contractors, many of whom have either rejected the job or gone silent. The most common feedback I’ve received is that it’s “not feasible” or that it requires complete rebuilding from the first to the third story.
I’m hesitant to add disclaimers to every number I provide or include a lengthy supplement with explanations, but I’m also considering formally requesting an extension. However, my field adjuster remarked, “I’ve never seen an extension granted in my time here.” He did mistakenly assert that only public adjusters need to submit an SSPOL, which he later corrected.
Ultimately, I need to decide on a course of action by the end of the week. Despite the best efforts from all parties involved, we haven’t reached consensus on these numbers.
Any guidance or advice on how to proceed would be greatly appreciated!
It sounds like you’re in a challenging situation, and it’s understandable to feel overwhelmed by the deadline and the complexity of your claim. Here are some steps you might consider taking:
Document Everything: Make sure to keep a detailed record of all communications you’ve had with adjusters, contractors, and the engineer you’ve hired. This documentation could be beneficial if you need to justify any claims or extensions later.
Submit What You Have: It may be better to submit the Proof of Loss (POL) with the information you currently have, even if it feels incomplete. Clearly state the amounts you are claiming along with a detailed explanation for each, including any supporting evidence you’ve gathered so far. You can outline the challenges you’re facing in obtaining additional estimates and highlight that you have additional information pending.
Request an Extension in Writing: Even if your adjuster has said extensions are rare, it doesn’t hurt to formally ask in writing. Explain your situation clearly, emphasizing the complexity of the loss and the need for accurate representations. This creates a record of your request and can be important if disputes arise later.
Consider a Public Adjuster: If you’re still feeling uncertain, consider consulting with a public adjuster, even on a limited basis. They are professionals who can help advocate on your behalf and guide you through the intricacies of the claims process.
Consult Experts Early: If you’re dealing with contractors who are hesitant, perhaps consult with a construction expert or an architect who can give you a rough estimate or repair plan. Their assessments may lend credibility to your claim and help clarify the extent of the needed repairs.
Stay Engaged: Keep communication open with your insurance adjuster. Let them know you’re actively seeking solutions and keep them updated on your progress.
Review Policy Terms: Double-check your insurance policy terms regarding Proof of Loss requirements and any stipulations about extensions. This may provide you with leverage in your discussions.
Ultimately, while it’s daunting, addressing the situation proactively and keeping lines of communication open will put you in a better position as you navigate these challenges. Good luck, and I hope you find a resolution soon!