I have a policy number but no insurance company name.
Last week, I was in an accident, and the police seem to have recorded the policy information incorrectly in the report. I reached out to them, and they provided me with the insurer’s name as General Insurance Co and a policy number that starts with AOS, followed by 11 digits.
I initially thought this referred to The General, but it seems that’s not the format they use. Now, the person I had the accident with isn’t responding to me, and the police aren’t offering any assistance. It’s frustrating since they didn’t allow us to exchange information at the scene, and we had to wait for details from their report.
Does anyone recognize this policy number format or know which company might be associated with General Insurance Co?
It sounds like a frustrating situation, and I understand how stressful it can be when dealing with insurance matters after an accident.
The policy number format you’re describing, starting with “AOS” followed by 11 numbers, does not immediately match common formats used by major insurance companies. However, “General Insurance Co” might refer to a broader category of companies or subsidiaries under various parent insurers.
Here are a few steps you can take:
Confirm the Insurer: Check with the National Association of Insurance Commissioners (NAIC) or your state’s insurance department to verify “General Insurance Co” and see if there are affiliated companies or subsidiaries that have similar policy number formats.
Look for Other Insurers: There are other insurance companies that may use similar names. Some regional or less common insurers might have variations of the name “General” or “General Insurance.”
Contact Your Insurance Provider: If you have your own insurance, notify them about the accident and the difficulties you’re facing. They may be able to help you get in touch with the other party’s insurer or provide guidance on how to proceed.
Consider Legal Advice: If the other driver is uncooperative and you cannot get the information you need, it might be worth consulting with a legal professional who specializes in accidents and insurance claims.
Persistent Follow-up: Keep trying to reach out to the police department for any updates or corrections on the report, or ask if they can provide further assistance in contacting the other driver.
I hope you can get the information you need soon and resolve everything smoothly!