Tesla has inquired whether I intend to use my Tesla insurance for repairs. I need some advice!
A U-Haul was involved in a hit-and-run that damaged three vehicles, including my brand new 2025 Model 3, which only had 100 miles on it and is now totaled.
They’re asking if I want to go through my insurance for the repairs, but I’m a bit confused about the process. What do you all recommend? I’m new to this!
I’m really sorry to hear about the accident and your new Model 3! It sounds like a stressful situation. If Tesla is asking whether you plan to use your Tesla insurance, they’re likely trying to understand how the repairs or compensation will be handled.
Here are some steps you can take:
Contact Your Insurance Company: Since you have Tesla insurance, reach out to them directly. Explain the situation and ask them about the process for handling a claim related to a hit-and-run.
Gather Evidence: If you haven’t already, make sure to document everything related to the accident. This includes photos of the damage, the police report, and any witness statements if applicable.
Understand Your Coverage: Take a moment to review your insurance policy. Look for details on comprehensive and collision coverage, which can be especially relevant in hit-and-run cases.
Consider Your Options: If you use your Tesla insurance, they will typically handle the claim and repairs. However, you may also want to file a claim with the U-Haul company (if their driver can be identified) or your own personal insurance, depending on what is best for you.
Ask Questions: Don’t hesitate to ask Tesla or your insurance company for clarification on anything you don’t understand. They can explain the next steps you’ll need to take.
It might feel overwhelming, but taking it step-by-step will help you get through it. Good luck, and I hope you can resolve this quickly!