Comparing USAA and Progressive via Homesite
I’ve been a customer of Progressive for almost 20 years, insuring both my car and home. Six months ago, I switched my car insurance to USAA for a better rate.
Currently, my home insurance is still with Homesite through Progressive, and it’s approximately $150 cheaper than USAA’s quote. However, the wind/hail deductible with Homesite is $1,000, while USAA’s minimum deductible for wind is $2,000. Both policies offer similar coverage.
I’ve heard mixed reviews about Homesite, particularly regarding their claims process, while I don’t know much about USAA. Ideally, I would prefer never to file a claim, but I want to ensure that the company I choose will treat me fairly if I need to.
What would you do if you were in my shoes?
In your situation, it sounds like you’re weighing the balance between cost and potential claims experience. Here are some things to consider:
Claims Experience: If you’ve heard negative things about Homesite’s claims process, that could be a red flag. A company’s reputation for handling claims is crucial. If you do have to file a claim, you want to feel confident that the process will be smooth.
Deductibles: The difference in deductibles is significant. If you live in an area prone to wind/hail damage, consider how often you might actually use the coverage. A $1,000 deductible could save you money in the event of a claim compared to $2,000.
Customer Service: Research USAA’s customer service ratings. They are often noted for excellent service, especially for military members and their families. Positive customer service experiences can make a significant difference during claims.
Long-term Relationship: Since you’ve been with Progressive for a long time, consider any potential benefits to loyalty or bundling other services with them. If you’re satisfied with them overall, it might be worth sticking with them for home insurance too, especially if you can test USAA’s customer service without fully switching.
Get Quotes: If you haven’t already, consider getting a quote from USAA for home insurance to see if they can offer you something more competitive. Even if their initial quote is higher, you can sometimes negotiate or find additional discounts.
Ultimately, weigh these factors carefully based on your specific circumstances. It could also be helpful to reach out to friends or family with USAA for their personal experiences, which could offer you more insight.