Windshield Replacement Advice Needed
My windshield has reached a point where it’s filled with chips and has a crack near the edge, so I need to get it replaced. I’m insured with AllState and have a $250 deductible.
They seem to be pushing me towards Safelite for the replacement, but I’ve seen numerous negative reviews about them, along with some pictures showing subpar work.
I received a quote from my dealership for $1,100 to replace the windshield. When I contacted the claims department, they only agreed to cover $541 for Safelite to do the work. That amount doesn’t even cover the materials at the dealership!
I plan to email the dealership quote to the claims department to see if they’ll consider it. I suspect they won’t approve the additional expense. Does anyone have any advice on how to handle this situation?
Also, the dealership’s quote includes two pieces of “moulding” for $50. What exactly are these pieces, and can a third-party shop provide the right ones? Thank you!
It sounds like you’re in a frustrating situation with your windshield replacement. Here are a few suggestions that may help:
Communicate with Claims Department: Express your concerns about the quality of work from Safelite and how it affects your safety. Emphasize that the quote from the dealership is based on OEM parts, which often ensures a better fit and finish compared to third-party shops. Make sure to highlight any specific issues you’ve read about Safelite’s work.
Negotiate Further: After you email the dealership quote, ask if there’s any room for negotiation on the amount AllState is willing to cover. Sometimes they can make adjustments based on your situation or if there are multiple estimates available.
Research Local Shops: If you’re not comfortable with Safelite, consider getting quotes from other auto glass repair shops that may have better reviews. Make sure they use high-quality materials and are certified.
Moulding Explanation: The “moulding” pieces you mentioned are typically used to seal the edges of the windshield and may also help secure it in place. It’s essential for both the aesthetics and water-tightness of the installation. A reputable third-party shop should have access to the right parts, but it’s always good to confirm with them that they use quality materials.
Check Reviews: If you do decide to go with a different shop, be sure to check recent reviews and see if others have had good experiences. You might even ask local friends or family for recommendations.
Consider a Safety Perspective: Ultimately, it’s crucial to feel comfortable with the quality of work being done, especially when it comes to safety items like windshields. Don’t hesitate to prioritize safety over a lower cost.
Good luck, and I hope you find a resolution that works for you!