Subject: Total Loss Settlement Documentation Inquiry
Hi everyone,
I’m currently working on securing a total loss payout from Geico. They’ve asked me to sign a Power of Attorney and a mileage statement, and they’re sending over the title to finalize the process. However, I haven’t received any formal document that specifies the payout amount; it only appears on the Geico app. Is this standard practice? This is my first experience with totaling a car, so I want to make sure everything is in order. Thanks for your insights!
Hi there! It’s quite common for insurance companies to ask for certain documents like a Power of Attorney (POA) and a mileage statement during the total loss settlement process, but the specifics can vary based on the insurer. In many cases, they may not provide a formal document detailing the payout amount until after you’ve signed the necessary paperwork.
Since you can see the payout amount in the Geico app, that should give you some assurance about what to expect. However, if you’re feeling uncertain, it might be a good idea to reach out to Geico directly for clarification on why there isn’t a document specifying the payout amount. They should be able to provide you with more information and confirm that everything is proceeding normally.
Best of luck with your claim!